l7mm — Play Safe
and Play Responsibly
Gaming is an enjoyable form of entertainment. It is even better when played with control. l7mm provides tools and services to help players game safely.
l7mm values the wellbeing and financial health of its players. We are clear that online casino and football betting are forms of entertainment, not ways to make money. Every player can set their own limits and, if needed, take a temporary break or close their account. This page contains detailed information about responsible gaming, how to protect yourself, and how to get help.
Remember that losses are always possible. Continuing to play in the hope of winning back money with luck, or betting more to recover losses, are common paths into problem gambling. Never play more than you can afford to lose.
Age Limit 21+
are permitted to play on this platform
l7mm does not allow anyone under the age of 21 to play. A player's age is verified when an account is opened, and accounts created with false information will be suspended. If there are people under 21 in your household, take steps to ensure they cannot access the platform.
Family Protection
Parents and guardians should keep login details secure on all their devices (phone, tablet, computer). On shared devices, we recommend installing parental controls to block access to casino websites.
- Do not share your account password with anyone
- Keep your computer screen locked
- Keep your personal bank card somewhere children cannot reach
Self-Protection Tools
Deposit Limit
You can set your own daily, weekly, or monthly deposit limit. Plan ahead and set a limit that matches your income.
Financial ControlsSession Time Limit
Players can set a limit on how many hours they play in a day. We recommend setting a session time limit and spending the rest of your time with family.
Time ManagementTemporary Time-Out
You can temporarily pause your play for 24 hours, 1 week, or 1 month. During that period, access to your account will be restricted.
Temporary SuspensionSelf-Exclusion
If you want to stop playing for a longer period, contact our Support team to request self-exclusion. During that period, you will not be able to play at all.
Checking Your Gaming History
You can view your gaming history and detailed deposit and withdrawal records. We recommend checking regularly to see how much you have played and how much you have won or lost.
24/7 Support
If you need to reach us about gambling, you can contact us anytime via 24/7 Live Chat or at [email protected]. We provide service in Burmese.
Responsible Gambling Tips
- Set a budget before you play and stick to it. Only play with money you can afford to lose.
- Set a time limit before you play and stop as soon as it is up — chasing the game can cost you more.
- Avoid playing more to recover losses — continuing while frustrated can lead to even bigger losses.
- Avoid gambling when you are stressed, upset, or drunk — your judgment may not be reliable at those times.
- See gambling only as entertainment — do not treat it as a source of income.
- Take regular breaks — instead of playing straight through, step away, drink some water, or go for a walk.
- It helps to talk openly with family or friends about your gambling — do not keep it hidden.
- Review your gaming history regularly — if your spending is going up, consider setting a limit.
- Before each session, decide in advance how much you want to win or how much you are willing to lose — and stop as soon as you hit that amount.
- Never gamble with borrowed money or money that is not yours.
- Understand the rules of a game before you play — playing without understanding them increases your chances of losing.
- Do not make sudden changes to your approach mid-session — stick to the decisions you made in advance.
Warning Signs You May Have a Gambling Problem
If you recognise any of the following signs in yourself, it is time to take a closer look at how you are gambling—
Signs to Watch Out For
- You keep playing to try to win back what you have lost
- You try to stop playing but find you cannot
- Gambling is causing conflict with work, family, or your social life
- You are borrowing money or stretching finances just to gamble
- Gambling is affecting your sleep or causing problems at home
- You are hiding your gambling from the people around you
- You lose track of how long you have been playing
Help is available
If you notice any of the signs above in yourself, there is no need to feel ashamed — this is a situation that can be addressed. Contact our Support team through l7mm's 24/7 Live Chat in Burmese and we will help you set a temporary or permanent pause on your play.
Step-by-step guide to stopping play
Contact Support
Reach out via l7mm's 24/7 Live Chat or at [email protected] and let us know you want to stop playing. Our Support team will respond right away.
Choose a period
Set how long you want to stop — for a temporary time-out you can choose anywhere from 24 hours to 1 month, or if you need longer, you can choose an extended period or permanent self-exclusion.
Account suspended
During the period you set, your account will be restricted from playing. We will also stop sending you any promotional emails during that time.
Contact us again when the period ends
When the period is over and you want to play again, you will need to contact us yourself — your account will not be reactivated automatically when the period ends.
Our commitment
l7mm respects the decision of players who have chosen self-exclusion. When you want to play again after the period ends, our Support team will check in with you before reopening your account.
While your play is paused, we will not send you any promotional messages or invitations of any kind.
Deposit and withdrawal limits
Deposit limit
The minimum deposit is 10,000 Ks. Players can also set their own deposit limits to match their budget. Payment methods available — KBZPay, Wave Money, AYA Pay and bank transfer.
Withdrawal limit
The minimum withdrawal is 30,000 Ks. Withdrawal requests are processed within 1 hour. Support can help you set limits to manage your budget.
Budget management
Decide in advance how much you want to spend on play and stop once that amount is gone. If you have accepted a bonus, remember that you can only withdraw after meeting the wagering requirement. l7mm's welcome bonus is 100% of your first deposit, up to 300,000 Ks (wagering requirement: bonus amount × 25).
How to get help
24/7 Live Chat
You can open Live Chat directly on the l7mm website at any time. We provide clear, responsive support in Burmese and you can discuss anything related to your play.
Contact us by email
For more detailed enquiries, you can reach us at [email protected]. Play limits, self-exclusion requests and financial matters can all be handled by email.
If you are facing financial, relationship or health problems related to gambling, contact our Support team — we will do what we can to help.
What you should know about responsible gambling
We are here for you
You can ask us anything about gambling at l7mm. Our team is available 24/7 to help you play safely.